> Terms and conditions of use

General information


1. The owner of the online store www.sklep.miwolubliniec.com is MIWO MILITARY Renata Michalik based in Lubockie, ul. Szkolna 8, 42-713 Kochanowice, registered in the Central Register and Information on Economic Activity (CIDG) by the Head of the Kochanowice Commune, NIP: 646-171-89-97, REGON: 240490797, telephone: (+48) 34 356-24- 89 or (+48) 782 129 532, e-mail addresses: (main) biuro@miwolubliniec.com, (customer service) kontakt@miwolubliniec.com

2. MIWO MILITARY Lubliniec is a direct producer of approx. 90% of the products offered in this online store. The time indicated as "completion date" is, among others the time needed to sew the products ordered by the customer.

3. We accept the following payment methods: cash on delivery, payment to the account (regular transfer) and quick transfers from mBank, MultiBank, BZWBK, Inteligo, Nordea, PKO BP, BPH, ING, payment with payment and credit cards (made via the PayU system). ), PayPal payments.

4. When paying via the platności.pl system, the direct recipient of the payment is PayU, MIWO MILITARY receives a report from the PayU system on the payment made and then, at least once a week, the total payments of customers (collective payment).

5. All prices include VAT.

6. In the event of cancellation of the Order, please contact us as soon as possible by e-mail at biuro@miwolubliniec.com or by telephone on +48 (34) 356 24 89 or on 782 129 532, because we try to complete the shipment immediately after receiving the Order.

7. In the case of placing an order with an indication of payment for it via the platnosci.pl system or directly to the company's bank account, the order will be sent after receiving the payment.

COMPANY BANK ACCOUNT -

BANK SPÓŁDZIELCZY in Koszęcin: 66 8288 0004 2000 0017 5232 0001

PKO BP S.A .: 86 1020 2368 0000 2602 0264 4490

Shipping forms


1. The cost of delivery depends on the choice of the shipping method.

2. The following forms of delivery are available:

- ECONOMIC postal parcel - prepayment

- PRIORITY Postal parcel - prepayment

- UPS courier - prepayment

Item availability


1. MIWO MILITARY is the producer of most of the products offered at www.sklep.miwolubliniec.com. Due to the diversity, there is a high probability that the ordered product will only be sewn within the time limit for the execution of the order.

2. The standard order fulfillment time is from 4 to 21 business days. Dates for the execution of orders for individual products can be found at www.sklep.miwolubliniec.com directly next to the description of each product.

Returns


1. Our company guarantees you the possibility of returning the entire product or part thereof purchased from us within 14 days from the date of delivery.

2. We do not charge any commission for returning the money for the returned goods. We will refund the money within 14 working days of receiving the package.

3. The goods may be returned only when they are complete, with no signs of use, tags and original inserts. The condition for accepting the return is to attach a receipt or invoice.

4. Please read the table of sizes of the ordered products carefully.

5. In the case of a return, please provide a short description and the address and bank account to which the money is to be sent. We cannot accept products with the tabs cut out. Please send the returned goods to the following address: MIWO MILITARY Lubockie, ul. Szkolna 8, 42-713 Kochanowice, Store www.sklep.miwolubliniec.com

Complaints


1. The warranty for items manufactured by our company is 12 months from the date of purchase.

2. In the event of a complaint, please provide a short description of the defect as well as the address and order number. The goods under complaint should be sent to the following address: MIWO MILITARY Lubockie, ul. Szkolna 8, 42-713 Kochanowice, Store www.sklep.miwolubliniec.com

3. The goods may be returned only when they are complete, with no signs of use, tags and original inserts. The condition for accepting the return is to attach a receipt or invoice.

4. The customer will be informed by phone or e-mail about the result of the complaint.

In accordance with the Personal Data Protection Act of August 29, 1997, we would like to inform you that your personal data is stored in the data set of MIWO MILITARY Lubockie, ul. Szkolna 8, 42-713 Kochanowice. These data will be processed in order to fulfill your orders placed with our company. You have the right to inspect your data, correct it, request the cessation of its processing and the right to object. Our online store is secured against the downloading of customer data by unauthorized persons. Under no circumstances do we share our customers' data with other companies for any purposes.